Shipping rates will be added to your order and displayed in the summary of purchase once you have selected the country of destination. All orders are subject to the authorization of payments by the bank that the customer provides.

Shipment information

Estimated transit time after dispatch:

Peninsular Spain and Portugal, 1-3 business days - 5€

Balearic Islands and Andorra, 2-3 business days - 12€

Germany, Austria, Belgium, Denmark, Slovakia, Slovenia, France, Holland, Italy, Luxembourg, Poland, United Kingdom, Czech Republic, Switzerland, business days - 16€

Bulgaria, Canary Islands, Croatia, Estonia, Greece, Hungary, Ireland, Finland, Latvia, Lithuania, Malta, Romania, Sweden, 3-6 business days - 30€

Ceuta, Gibraltar, Melilla, Cyprus, Norway, Turkey, 3-5 business days - 35€

Argentina, Bolivia, Chile, Colombia, Costa Rica, Canada, United States, Puerto Rico, Dominican Republic, 3-5 business days - 70€

Australia, China, Mexico, Japan, New Zealand, Peru, Singapore, South Africa, Thailand, Taiwan, Uruguay, Venezuela, 5 business days - 90€

* International shipping rates have an estimated price for packages that do not exceed 2kg in weight. The price can also vary if the volumetric size of the package is higher than the measures established by the transport company.

Shipment date

Items that are already available will be dispatched in 1-2 business days (Monday-Friday) following order completion.

La Comercial cannot be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond the control of La Comercial.

Shipment delivery

Upon delivery of every order, Clients are asked to inspect the box carefully before signing for the delivery. If for any reason the box looks tampered with, either sign for the package with reservations or refuse the package.

If the package is damaged or if an item is missing from inside, the packaging must be kept for further verification.

Any claim regarding damages, missing merchandise and/or delivery to the wrong address, must be received by La Comercial within 10 days from the order’s delivery date on the carrier’s website, otherwise the claim will not be accepted.

If the package is not successfully delivered to the Client’s address due to a lack of cooperation from the Client (wrong telephone number, wrong address, absent at address, non-compliance with import regulations) as per the La Comercial commercial agreement, the package may risk being sent back to Italy at the Client’s expense including any import fees that may be assessed upon re-entry to Spain. These fees will be deducted from any eventual reimbursement.

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